Job Description

About the job Customer Service Associate - with Japanese Language Proficiency

Location: West Hollywood, California

We are a rapidly growing company in the luxury resale industry, expanding into the U.S. market. We are seeking Customer Service Associates who are passionate about luxury brands and eager to develop expertise in product appraisal. No prior experience required. Candidates with a strong interest in luxury brands and the resale market are welcome to apply!

[Key Responsibilities]

Buy and sell luxury goods (e.g., designer bags, watches, accessories) in-store
Conduct product authenticity checks and pricing assessments
Provide excellent customer service to clients
Maintain store presentation and inventory management
Perform other duties as assigned.

[Training Program (Overseas Training Opportunity)]

Upon joining, employees will participate in a 3-month overseas training program (approximately from July to September 2026) in Southeast Asia (Singapore, Indonesia, or Malaysia)
Monthly salary will be provided during the training period
Full housing support will be covered by the company
Visa support will be provided for the duration of the training

[Training Details]

Develop knowledge of luxury brands and resale market
Gain hands-on experience in both office and retail store environments
Learn product evaluation techniques, including identifying materials, craftsmanship, and authenticity (e.g., tools used, leather characteristics, and distinguishing counterfeit items)

[Qualifications]

Strong interest in luxury brands and resale market
Native-level English proficiency
Basic Japanese communication skills are preferred

[Compensation & Career Growth]

Starting salary: $4,000/month, with a salary review and increase within the first year
Opportunity for an additional raise upon passing a luxury goods appraisal certification
Comprehensive benefits package

[Working Hours]

10:00 AM - 7:00 PM, Shift-based schedule with 2 days off per week

Job Tags

Work at office, Visa sponsorship, Free visa, Shift work, 2 days per week

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