For this U.S. based position, the expected compensation range is $60,410- $68,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
The Field Service Coordinator is a key member of the service operations function. This non-technical role serves the group as the primary focal point for dispatching internal and external personnel to execute service delivery. This role also plays a critical role in ensuring fiscal alignment between 3rd-party services provider quotes/invoices, Motivair purchase orders and services reports.
What will you do?
Other duties as assigned. Communicates extensively with other departments such as Manufacturing, Engineering, Accounting, Management, and external Service Delivery Partners (SDPs).
What skills and capabilities will make you successful? Must have exceptional written and verbal communication skills. Ability to make decisions without hesitation. Excellent interpersonal and Customer Service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to prioritize tasks and manage multiple tasks simultaneously. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software, including service tool(s). Ability to answer phone calls outside of normal business hours. Office environment working primarily at a desk on a computer. Ability to sit for long periods of time. Must be able to lift to 25 pounds at times.
Who will you report to? You will report to the Client and Field Services Manager. This role is an onsite position. You are required to report to the Amherst, NY office 5 days a week.
What qualifications will make you successful for this role? High school diploma or equivalent 3+ years of successful related experience in a customer-facing role required Proficient with Microsoft Office Suite or related software, including service tool(s).
Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric apply today! 36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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