Job Description

Job Description

Job Description

The Greenleigh River Oaks - Opening Summer 2026

In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston.

At The Greenleigh, exceptional hospitality begins with thoughtful, detail-driven environments. The Housekeeping Manager plays a vital leadership role in ensuring every guest space reflects the highest standards of cleanliness, comfort, and presentation.

This role leads the daily operations of the Housekeeping department, supporting team development, operational efficiency, and a consistently elevated guest experience.

Requested Tasks

• Oversee daily housekeeping operations including guest rooms, public areas, and back-of-house spaces
• Supervise, train, and support Housekeeping team members including Room Attendants, Housepersons, and Public Area Attendants
• Ensure all spaces meet The Greenleigh’s standards for cleanliness, organization, and presentation
• Conduct regular inspections of guest rooms and public areas to ensure quality and consistency
• Manage team scheduling to meet operational needs and occupancy levels
• Maintain inventory of linens, supplies, and equipment; ensure proper stock levels
• Monitor productivity, labor costs, and departmental efficiency
• Address guest requests and resolve concerns promptly and professionally
• Maintain open communication with Front Office, Engineering, and other departments
• Ensure compliance with safety standards, cleaning procedures, and company policies
• Support onboarding, training, and development of housekeeping team members

Requested Capabilities

• Prior experience in housekeeping or hotel operations required
• Previous supervisory or management experience preferred
• Strong understanding of housekeeping operations and cleaning standards
• Excellent leadership and team development skills
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced, high-volume environment
• Effective communication and problem-solving skills
• Professional, service-oriented demeanor
• Ability to work flexible hours including weekends and holidays

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

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