Job Description

Receptionist - State Farm Agent Team Member

Full time

If you're organized, personable, and enjoy being the welcoming face of a busy office, this opportunity with Todd Jackson State Farm could be a great fit. As our receptionist, you'll be the first point of contact for customers — keeping the front desk running smoothly, managing schedules and communications, and making sure everyone who calls or walks in feels well taken care of. This role is ideal for someone who takes pride in dependable, detail-oriented work and wants to learn the insurance business from an experienced agent. You'll get hands-on training, clear expectations, and real room to grow, plus a base wage with bonus and commission opportunities that reward those who go above and beyond.

• 401(k) retirement plan with employer match
• Medical insurance
• Disability insurance
• Life insurance
• Paid Time Off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths to support long-term growth
• Company events

ROLE DESCRIPTION:  

Todd Jackson State Farm is a customer-focused agency built on dependable service and a positive, team-oriented workplace. As our receptionist, you'll be a central part of how customers experience our office every day. We value people who take pride in their work, enjoy helping others, and want to build a long-term home in the insurance industry — if that's you, we'd love for you to apply.

RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation - $23 - $28 / hour + bonuses + commissions

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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