Cengage Group is seeking a Customer Support Specialist to assist users of their digital solutions in an educational setting. This primarily work-from-home role entails providing both live and offline support, troubleshooting issues, and ensuring customer satisfaction. Candidates must be high school graduates with excellent analytical skills and familiarity with Microsoft operating systems. Benefits include vacation accrual from day one, 401K matching, and comprehensive healthcare coverage starting immediately. J-18808-Ljbffr
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