Remote Technical Support Specialist Job at Cengage Group, Wilmington, DE

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  • Cengage Group
  • Wilmington, DE

Job Description

Cengage Group is seeking a Customer Support Representative to assist users of their digital solutions in an educational environment. This work-from-home role includes troubleshooting technical issues, detailing customer interactions, and maintaining product knowledge. Key requirements include a high school diploma, proficiency in Microsoft operating systems, and strong analytical skills. Benefits include vacation accrual, 401K with employer contributions, and comprehensive healthcare coverage starting on day one. #J-18808-Ljbffr

Job Tags

Work from home

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