Crossbeam, located in Boston, is seeking a dedicated SMB Account Success Manager to oversee a portfolio of over 45 SMB accounts. The ideal candidate will have more than 2 years of B2B SaaS experience and strong skills in organization, objection handling, and communication. Responsibilities include engaging customers prior to renewals, identifying and addressing gaps in value realization, and utilizing AI to enhance operations. The role offers a flexible remote environment and competitive compensation. #J-18808-Ljbffr
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