5-8 years of relevant UX research and product experience, preferably in financial services, fintech, enterprise SaaS, or similarly complex domains.
Expertise in both qualitative and quantitative research methods.
Demonstrated ability to lead, manage, and articulate end-to-end research independently, from scoping to reporting.
Experience working with B2B, corporate clients, or regulated industries.
Strong collaboration and communication skills, especially when working across cross-functional and hierarchical teams.
Comfortable navigating ambiguous problems and translating them into clear research questions and plans.
Familiarity with accessibility, usability standards, and financial compliance considerations is a plus.
Proficiency with tools such as UserTesting, Qualtrics, Figma, or equivalent.
Background or strong interest in banking, treasury services, payments, or financial operations.
Experience working in Agile and/or design thinking environments.
Understanding of KPIs in corporate banking products (e.g., straight-through processing, transaction turnaround, operational risk).
Interest/experience in utilizing AI in their work.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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